iPad Support
Having iPad issues?
If the iPad or Dashboard app is not functioning properly, follow these quick troubleshooting steps.
- In the top left corner of the Dashboard app screen, use the REFRESH button to reload the order screen.
- Close and reopen Dashboard by double-clicking the iPad home button and closing out the open apps.
- Switch networks by going to Settings>Wifi
- Using Wifi? Turn off wifi to use the LTE.
- Is Wifi off? Turn on Wifi & select a network.
- In the bottom left corner of the dashboard app you can sign out of the Dashboard app and log back in using your credentials.
- Make sure the power cable is properly connected and allow 5-10 minutes to charge after if the battery dies.
Please fill out our partner support form if you have any questions or are still having iPad issues.
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